Dockless Mobility

Dockless mobility systems consist of devices, such as bicycles or scooters, that do not require fixed docking stations for users to receive or return units.

• Get There ATX - Scooters (external link)
• City of Austin Dockless Mobility Rules [effective 09 Nov 2018] (PDF)
• Notice of Dockless Mobility Rules Adoption with Public Comments (2.3 MB PDF)
• Map of Downtown Austin Project Coordination Zone (PDF)
• City of Austin Dockless Mobility Webpage (link)

According to the adopted rule, licensees are required to respond to complaints and obstructions within the following timeframes:

1. Sidewalk Obstruction of less than 3 feet - 60 minutes
2. Travel and bicycle lanes - 60 minutes
3. Transit stop obstructions - 60 minutes
4. Environmentally sensitive area - 60 minutes
5. Private property - 2 hours
6. Rebalancing off-hours – 2 hours
7. Other obstructions and nuisances – 2 hours
8. Unauthorized portions of parks and trails – 2 hours
9. Other unauthorized areas – 2 hours

The following is a table of companies that have operated in Austin. They come and go, but the ones highlighted in yellow were currently licensed as of June 2021. ZNA does not know how effective reporting complaints and obstructions will be.